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Refund Policy

Thanks for purchasing our products at website operated by 3DRP LTD.

  • In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase.

  • The product must be in the same condition that you receive it and undamaged in any way.

  • After we receive your item, will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.

  • If the product is damaged in any way, or you have initiated the return after 30 calendar days, you will not be eligible for a refund.

  • If your received a damaged item or an item that does not fit your machine. please inform us within 14 days and we will exchange / refund immediately.

​If anything is unclear or you have more questions feel free to contact our dedicate logistic team by emailing

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